Customer Service

Business and Hospitality
Award
Career Pathway Certificate
Credits
Noncredit
Locations
Town Clock Business Center (Dubuque)
Time to Complete
2 Months
Business owner speaking to a customer

Develop the skills necessary for; delivering clear, concise, effective verbal and written business communications, stellar customer service, problem solving, decision making and quality assurance through classroom and experiential learning.


Paying for the Program

Tuition and Fees

$1,199*
* Approximate cost. Amount reflects the estimated tuition and student fees based on rates at the time of publication. These rates do not include additional expenses (books, tools, supplies, living expenses, licensures, remedial or pre-requisite coursework or partnership tuition and fees, etc.) related to your NICC education. Rates are subject to change.

Financial Aid & Tuition Assistance

There are many options available for tuition savings. Credit programs may have opportunities for Financial Aid eligibility, while non-credit programs have separate tuition savings available on a per-program basis.

Career Pathway Certificate

You may qualify to earn a Career Pathway Certificate at no cost if you meet all eligibility requirements.


Enrollment Process

Register and pay tuition now for the next class offering or Apply for Tuition Assistance.

  • For Tuition Assistance contact NICC Business and Community Solutions to complete the following:
    • Tuition Assistance Program Application
    • CASAS Assessment
    • Interview with NICC staff

Program Contacts

Krista Walsh-Weitz
Krista Weitz
Business and Community Solutions Program Developer
  • Email: walsh-weitzk@nicc.edu
  • Phone: 844.642.2338, ext. 3139
  • Location: Town Clock