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Emerging Leaders Session (Peosta)

Date
Tuesday, March 26, 2024
Time
12:00 PM - 1:00 PM
Location
Main Building Room 104 A
Northeast Iowa Community College
8342 NICC Dr
Peosta, IA 52068
Event Contact
Kara Popp
poppk@nicc.edu

Managing Conflict: Respond, Don’t React

Maintaining a calm composure and not taking another persons’ message personally is advantageous when emotions are high.  Learning to respond, rather than react is key to effectively responding to a conflict. In this interactive workshop students will:

  • Explain how emotions may impact the interaction.
  • List and explain the 7-step process of effectively handling difficult situations.

Presented by:

Paulette Milewski, MOL
ConnectED Solutions